As omni-channel increasingly defines the future of retail, businesses are finding they must adopt new standards and technologies or risk losing sales, their stores, and their customers. Mobile shopping is forcing retailers to transform to remain competitive. The key critical component is Fulfillment Strategy: Delivering on the promise to the customer. Ship-to home, confirmed delivery means that an invoice needs to be delivered for each shipment. The key impacts for vendors are:
- Vastly higher quantity of invoices
- Simple invoices, usually one item
- Confirmation of delivery information, such as the Tracer number
- Retention of the customer’s information for a potential return.
- Ship-to-distribution center, but pack in singles
- Improve reconciliation procedures to protect from unpaid invoices.
Providing this information requires some programming and user training. Our DCS EDI specialist can help you work through this process.
Contact your DCS EDI specialist to discuss how we can help you ensure that your existing EDI system is ready to handle the changing retail environment. Additional information can also be found at GS1us.org.
